SUPPORT policy
The satisfaction and expectations of our customers are very important to us.
If for any reason you are not happy with your order;
You can return it within 30 days from the date of delivery, provided that it is in its original packaging, unused and labels have not been removed.
Cosmetic and personal care products, underwear products, hygienic products (such as surgical masks),
swimwear are the types of products for which cannot be returned due to health and hygiene reasons. However, if these products have;
Not been unboxed and protective tapes/wraps have not been removed,
Not been tried on,
Not been used and
Its hygienic structure is still intact
you can return it within 30 days from the date of delivery. You will not have the right to return any products that do not meet the health and hygiene conditions. Returns found to be in such situation will not be accepted.
Go to Easy Return Center section after logging in to your account and start your return process.
If you do not have an account, please click here to start your return process.
With “International Returns”, the return process may take up to 2 months. No service fee will be deducted from your refund amount, but you need to send your package with a shipping company of your choice to the address below and will need to pay the necessary shipment fee to the shipping company. RightWears starts the return process immediately after receiving your returned package